Equestrian NS’s goal is to ensure that you are completely satisfied with your purchase from our online store. When you receive your package, we ask that you examine it closely to ensure satisfactory condition of your order. If you are not satisfied with your order, you may exchange it in person or by mail. We would be pleased to exchange most items you buy online, up to 7 days after your receive your order.
All products purchased must be returned in their original purchase condition to:
Equestrian Nova Scotia
5516 Spring Garden Road 4th Floor
Halifax NS B3J 1G6
IMPORTANT: In the event that a returned order has missing items, the order may be refused, or those missing items will not be replaced during the exchange.
NOTE: Prior to shipping your product for exchange, please notify the Equestrian NS office at 1-902-425-5450 ext. 337 or [email protected] . For in-person exchanges, please contact the office in order to ensure a staff person will be available to serve you.
